Question 1

Where do you ship from?

Accepted Answer

All orders are shipped from Bangkok, Thailand via a courier service selected by Combmyhair.

Question 2

How much does shipping cost?

Accepted Answer

Shipping fees may vary depending on the destination country and package weight. The applicable shipping fee will be calculated based on the actual shipping cost.

Question 3

Return Policy

Accepted Answer

All sales are final. We currently do not accept returns, exchanges, or refunds for change of mind, incorrect size selection, or any other personal preference. Please review the product details, size guide, and product information carefully before placing your order.If you receive an item with a manufacturing defect or an issue that occurred before delivery, please contact us at our email address with your order number and photos of the issue. We’ll review the case and be happy to assist you.

Question 4

Care Instructions (Lola Top)

Accepted Answer

Hand wash in room-temperature water.Turn the garment inside out before washing.Do not bleach.Do not wring or twist.Do not tumble dry.Air dry in the shade.Iron or steam on low to medium heat.

Question 5

Care Instructions (Napoleon Sleeveless Polo)

Accepted Answer

Hand wash in room-temperature water.Turn the garment inside out before washing.Do not bleach.Do not wring or twist.Do not tumble dry.Air dry in the shade.Avoid ironing or steaming directly on the print, as heat may damage the design.

Question 6

Why are care instructions different for each garment?

Accepted Answer

Each garment is made with different fabrics and details, so care instructions may vary from piece to piece. We recommend following the specific care instructions provided for each item to help maintain its shape, texture, and overall quality.For garments with prints, never iron or steam directly on the printed area, regardless of the method or heat setting, as this may damage the print. For garments without prints, you may iron or steam the entire garment, but always use a heat setting appropriate for the fabric.